Formstack Sign is Discontinuing Support for Virtual Printer

What’s changing?

The Virtual Printer, A Windows-based application that allows users to  “print” a document directly to Sign, will no longer be available in Formstack Sign.

 

When will it happen? 

The virtual printer has not been available since August 17th and there are no plans to restore the functionality.

 

Why the change?

While we recognize that some customers have come to rely on the convenience of the Virtual Printer, the technology behind it is outdated and difficult to maintain. The decision has been made to focus development efforts on features we believe will be more beneficial to all of our customers. 

 

What do I need to do? 

If you were not using the Virtual Printer there will be no change to your Formstack Sign experience.

 

If you are accustomed to using the Virtual Printer you can upload your documents via the Sign application in your web browser. (See help article for full details)

  1. Save the document for signature to your desktop or desired folder
  2. Log into Formstack Sign
  3. Upload or Drag and drop the document for signature into the upload tray
  4. Continue the document and send it out for signing

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